When We Are Closed
Out of hours "NEWDOC"
If you need an urgent visit or advice outside of normal surgery hours please telephone the normal surgery number and you will be transferred automatically to NEWDOC the out of hours service (as endorsed by the Betsi Cadwaladr University Health Board ). You will then be offered telephone advice by a triage nurse, a chance to attend the out - of - hours centre (by appointment only), or a visit as appropriate.
A 24 hour confidential helpline providing advice and information on:
- What to do if you are feeling ill
- Health concerns for you and your family
- Local Health Services
- Self help and support organisations
For deaf people and those hard of hearing, a telephone service is available on 0845 606 4647
Out-of-hours services are generally busy so please think carefully before asking to see a doctor and only do so if you genuinely cannot wait until the surgery re-opens.
In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.