Aggressive, violent or abusive behaviour, will not be tolerated in this practice.

If such behaviour is reported it may result in you being removed from the Practice list.

In order for the practice to maintain good relations with their patients the practice would like to ask all its patients to read and take note of the types of behaviour that would be found unacceptable:

• Using bad language or swearing at practice staff
• Any physical violence towards any member of the Primary Health Care Team or other patients, such as pushing or shoving
• Verbal abuse towards the staff in any form
• Racial abuse and sexual harassment
• Persistent or unrealistic demands
• Causing damage/stealing from the Practice's premises, staff or patients
• Obtaining drugs and/or medical services fraudulently

We ask you to treat your GPs and their staff courteously at all times.

Thank you